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The below requires that you are using at least the Microsoft 365 Business Standard plan.
Message Source
Go to Messaging → Message Sources → Create
Complete the form selecting the Type Office 365 EWS.
When saving, JEMHC will test how many messages are ready to be processed.
You can now use the EWS Message Source in Message Handlers to poll messages like any other Message Source.
Message Outbound
Go to Messaging → Message Outbounds → Create.
Complete the form selecting the Type Office 365 EWS.
When saving, JEMHC will send a test email to the To Email address.
The EWS Message Outbound can be used to send email though Email Notification Mappings, Post Functions Notifications and Ad-Hoc Notifications.
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| Warning |
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Errors: 550 5.7.501 Access denied, spam abuse detectedIf the emails JEMHC sends bounce (SMTP or Office 365 EWS) back to the inbox with the following messages
Contact Microsoft Exchange Support explaining the error and asking to whitelist your Office 365 domain. We have used http://answers.microsoft.com/ and the following thread http://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook/remote-server-returned-550-57501-access-denied/23b2794d-ddc2-4e4d-a4b7-ee1f136a300a Waiting for an answer! |
User Impersonation (for mail retrieval from several/many mailboxes)
The following doc has been referred by a customer using JEMHC + EWS with an on premesis Exchange 2016 server and “User Impersonation”. It enables a ‘main’ account to retrieve mail from ‘many’ mailboxes, not unlike Aliases. It may work with cloud o365, as yet this is unverified/tested, here for information only! We hope it would be Graph compatible, as yet unknown.
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