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Security of Transmission | Our support system uses secure HTTPS transport ‘flagged’ support emails are made using secure HTTPS transport |
Security of Storage | Data supplied in support is secured by the Jira platform, Data ‘flagged' is secured by the JEMHC production application which uses encryption at rest |
Security of Processing | Full time employees participate in support and have access to ‘flagged’ data. Customer data is processed locally and on remote Jira instance sites. Data can also be reprocessed through external services as part of support. secure HTTPS transport is used at all times for such transfers |
Organisational security measures | We use 2fa for Jira account security and access to ‘flagged’ data |
Technical security minimum requirements | Access is limited to authorized named employees who are subject to a role based permissions policy Data is encrypted at rest (applies to webhooks, raw emails in/out) Field level encryption is used for sensitive values |
Updates to the Security Requirements | The Security Requirements will update automatically if the information is updated in the Linked Agreement referred to |
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