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MIME-Version: 1.0
Received: by 10.223.112.12 with HTTP; Sat, 18 Jun 2011 22:42:26 -0700 (PDT)
Date: Sun, 19 Jun 2011 17:42:26 +1200
Message-ID: <BANLkTinB1mfSh+GwOXGNWoL4SyDvOpdBoQ@mail.gmail.com>
Subject: [#12345678] This is a starting email template, update as required
From: andy@faraway.com
To: notest@localhost
Content-Type: text/plain; charset=UTF-8

This is a test formatted email. This is the body of the text.

assignee=username
myCustomField=setThisValuePlease

This is also part of the email body.

Configuration Options

Scope

This defines where within the email to search for this value. Current options are:

  • Subject

  • Body

  • Body and Subject

Regex

This is the Regex that should be used to find the relevant value/pattern within the email.

Field

This is the Field that the value should be applied to.

Retrieve Strategy

This defines which value should be applied if there are multiple matches. Current Options are:

  • First Matching Value - This will only add the first found value to the Custom Field.

  • All Matching Values (CSV) - This will add all values to the Custom Field using CSV format.

Expected Value

This is the expected value that should be extracted from the email. This is used to validate that the Regex is configured correctly.