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What is it?
As per google:
On 25 May 2018, the most significant piece of Eduropean data protection legislation to be introduced in 20 years will come into force. The EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Directive. The GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, regardless of where that data is processed.
Data Protection after 31 DEC 2020
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For purposes of simplicity, references to GDPR will, after 31 DEC 2020 mean UK GDPR.
Definitions
GDPR terms : https://gdpr-info.eu/art-4-gdpr/
The Plugin People Ltd :"We", "Us", "The Company"
Enterprise Mail Handler for Jira (DC) : JEMH
Enterprise Mail Handler for Jira (Cloud) : JEMHC
Personally Identifying Information : PII
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Introduction
What follows is a variation on the topics covered in the Atlassian Privacy & GDPR section on their licensing page. Related to this is our Data security & privacy statement, GDPR affects Us in the following main areas:
Billing
PII data obtained through billing would only be used by us, in relation to the service(s) the customer has purchased from us. We track and record name/email address of all customers making purchases with us directly, as part of the transaction. We are legally required to retain history of such transactions for 7years, that includes email traffic, quotes, invoices, purchase orders, in addition to order-related spread sheets. Where 3rd parties require details of our activities relating to sales (accounting) , personal details are removed.
Cloud
The cloud version of the Enterprise Mail Handler for Jira Cloud (JEMHC) processes email from customer mailboxes and drives issue creation/update in customer Jira instances.
Data Flow Diagram
The following diagram illustrates how data travels to/from JEMHC:
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JEMHC Templates, Themes, Profiles, Test Case emails and even recent Audit emails can be exported in their native formats.
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GDPR Authorised Representative
UK Authorised Representative
If you are from the UK, queries about GDPR should be directed to the Plugin People Ltd Data Protection Officer at dpo@dataguard.co.uk or post your request or query to:
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