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We can use the preview in Template Sets > Issue Event > Edit to verify whether the Directive Set Link will redirect. In the below instance, the issue LIL-112 is set to resolved“resolved”, so “Reopen ticket” does appear.
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Note: the directive “@workflow=In Progress” will not apply if you test via the template set preview. |
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By clicking the “Reopened ticket” link, if configured correctly, the DirectiveSet will redirect us to the associated issue and apply the directive “@workflow=In Progress”. For example:
Template set preview (when status of the issue is resolved):
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