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We retain unprocessed webhook data for 7 days, before it is purged by policy, ensure those who need to know and can deal with the problem are defined in JEMHC > Licensing > System Notifications to avoid data loss.
Next Steps:
Do nothing
As Plan Usage is reset on the 1st of every month you can leave traffic unprocessed/backlogged until the new month starts but the backlogged traffic will just consume more of the next months capacity, with same levels of traffic in the new month the Capacity Plan will be consumed sooner resulting in the same outcome in the next month.
Purchase a Data Pack
See Purchasing.
Data Packs are one off purchases made through our online store, they have a 12 month shelf life and are used when local Capacity Plan is exhausted. We can automatically allocate capacity if you correctly refer your Atlassian host nnn.atlassian.net url during checkout.
Purchase a Plan Upgrade
See Purchasing.
Plan Upgrades run for a minimum of 1 year, are not available on a pay-monthly basis.
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