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Inhibit Internal Comments

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Created by Phil Evans on Jul 19, 2022

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Scenario

JEMH will filter out internal comments for certain users.

Generic Script

#if ($comment && !$jemhUtils.isPrivateJSDComment($comment.getAuthorApplicationUser(),$comment))
  $jemhUtils.setInhibitSending(true)
  $jemhUtils.setInhibitSendingReason("Reporter is inhibited from receiving notification")
#end

Useful Related Documentation

Determine who can create/receive internal comments: Commenting on Service Management issues using JEMH
If require to inhibit internal comments based on a specific user please take a look at: Inhibiting notifications to certain users for reference

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