JEMHC allows email only users (Email addresses that do not relate to an existing Jira User) to
This page covers the outbound notifications sent to email only users. If you are looking at populating custom field values for email only users from inbound emails, see https://thepluginpeople.atlassian.net/l/cp/tZ9KVt0h.
When editing your email notification mapping(s), head to the Audience section.
Under the ‘Audience’ section, you can populate the setting ‘Audience Address Custom Fields’.
Which Custom Fields should be chosen?
By default, JEMHC creates 3 custom fields for email only users:
Email Sender Address
Email Sender Name
Email Participants
If you have chosen to configure your own custom fields in your Profile Project mapping configuration, select these values instead.
After saving your configuration changes, any email only users populating the chosen custom fields will be notified against the matching notification mapping. (If you have not configured email notification mappings to send outbound notifications, see https://thepluginpeople.atlassian.net/l/cp/nLT86wcT ).